Housekeeping Assistant

FGV Holdings Berhad is Malaysia’s leading global agri-business and the world’s largest producer of Crude Palm Oil (CPO). FGV’s operations stretch across more than 10 countries in Asia, the Middle East, North America and Europe, and are focused on three main business sectors namely Plantation Sector, Logistics & Support Business (LSB) Sector and Sugar Sector. FGV is the world’s third biggest oil palm plantation operator, has the world’s largest bulking and storage facilities for vegetable oil and is Malaysia’s top refined sugar producer.

Job Description

Operational Support

• Assist in overseeing daily housekeeping operations and staff assignments.

• Ensure guest rooms, public areas, and back-of-house areas are clean and well-maintained.

• Monitor cleaning supplies and linen inventory, reporting shortages or needs to the supervisor.

Supervision & Training

• Support training of housekeeping staff in cleaning techniques, safety standards, and company policies.

• Provide guidance and feedback to team members to maintain quality standards.

• Step in as acting supervisor when required.

Guest Service

• Respond promptly to guest requests related to housekeeping.

• Ensure guest satisfaction by maintaining a high standard of cleanliness and presentation.

Health & Safety

• Follow all health, safety, and hygiene standards.

• Report any maintenance issues, hazards, or safety concerns immediately.

Administrative Tasks

• Assist with duty rosters and shift planning.

• Record staff attendance and report to Housekeeping Supervisor.

• Help in preparing daily housekeeping reports.