Human Resources Manager

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.  

Located at the heart of the Kuala Lumpur City Center, Traders by Shangri-La is looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality. 

Department: Human Resources

Reports To: Director of Human Resources

Job Summary: The Human Resources Manager serves as a trusted HR partner, supporting leaders and colleagues in building a caring, inclusive, and values driven workplace culture aligned with Shangri-La principles.

Key Responsibilities:

• Act as a trusted HR partner to leaders and colleagues, providing practical, people‑centred guidance while fostering a caring, inclusive, and respectful workplace culture aligned with Shangri‑La values.


• Ensure consistent application and compliance with HR policies and local labour practices.


• Attend to all employee grievances, discipline and termination.


• Oversee all employee movements including recruitment, confirmations, transfers, resignations, and employee records.


• Oversee employee welfare programs, ensuring facilities, and initiatives effectively support employee well-being and satisfaction.


• Responsible for monthly HR reports and payroll consolidation to the Director of Human Resources while ensuring payroll information is maintained for timely, accurate, and compliant salary payments.


• Responsible for handling and coordinating all internal & external audit for the organization.


• Maintain continuity of HR operations, including decision making in the absence of DOHR.

Qualifications:

• Bachelor’s Degree in Human Resources/ Hospitality/ Hotel Management.


• Good command in writing & speaking English. Able to speak other languages will be an added advantage.


• With a minimum of one (1) year working experience of similar capacity.


• Ability to handle confidential matters.


• Good knowledge of labour legislation.  


• Pleasant, flexible, approachable, and have effective interpersonal skills.


• A team player and good at computer literate.


• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.