INDUSTRIAL RELATIONS,SENIOR EXECUTIVE.WTCMY GO HO People & Office Services Team

Responsibilities 

1. Handle employee disciplinary cases, including fact-findings investigation, documentation, and resolution of misconduct matters.


2. Manage attendance-related misconduct cases, including absenteeism, tardiness and unauthorized absence from work.


3. Prepare, draft, and review IR-related correspondence including Show Cause Letters, Warning Letters, Suspension Letters, Domestic Inquiry (DI) Letters and other disciplinary and employment-related letters. 


4. Coordinate and conduct a proper Domestic Inquiries (DI), including preparation of case files, witness, minute-taking, DI findings and issuance of outcome letters.


5. Manage all matters relating to compliance with local employment laws, regulations, and statutory requirements.


6. Coordinate and manage Labour Office audits and inspections.


7. Prepare, track, maintain, and update Industrial Relations, disciplinary, attendance, and compliance reports.


8. Support Industrial Relations related projects and initiatives.


9. Provide guidance and support to managers on disciplinary procedures, attendance management, grievances handling and employee relations matters.


10. Partner and/or support People Partners and department leaders to resolve employee relations issues effectively.


11. Perform any other ad hoc duties and projects as assigned from time to time.

Qualifications/ Skills/ Experiences 

1. Bachelor's Degree in Human Resource Management, Industrial Relations, Law, Business Administration, or a related discipline.


2. Minimum 3 years of experience in Industrial Relations, Employee Relations, or Human Resources. 


3. Practical experience in handling disciplinary matters and employee misconduct cases. 


4. Hands-on experience in drafting Industrial Relations and disciplinary letters.


5. Experience conducting and coordinating Domestic Inquiries (DI). 


6. Experience handling Labour Office audits, inspections, and compliance matters. 


7. Good understanding of Malaysian labour laws and employment regulations.


8. Good verbal and written communication skills in English and Bahasa Malaysia.


9. Excellent report preparation, tracking and follow-up. 


10. Proficient in Microsoft Office applications, Microsoft Word, Microsoft Excel and Microsoft PowerPoint.


11. Strong attention to detail and accuracy.


12. Ability to handle sensitive employee relations matters with professionalism and sound judgment.


13. Proactive, resourceful, and results-oriented.


14. Good problem-solving and decision-making capabilities.


15. High level of integrity and confidentiality.