Learning Enablement Manager

What is the Opportunity?

• RBC offers an exciting role as a Learning Enablement Manager with our APAC Learning Squad. As a hybrid role, the successful candidate will be responsible for facilitating and promoting Agile principles, practices, and values within our team, as well as learning co-ordination across the APAC region.
• The Learning Enablement Manager works as a core member of the APAC Learning Squad, partnering with HR/Talent Integration Partners as required. The role will enable execution of Learning initiatives for APAC cross-platform business teams through effective implementation of agile frameworks to remove impediments and foster a culture of collaboration, continuous improvement, and delivery of high-quality solutions.
• Reporting into the APAC Learning Portfolio Lead, the Enablement Manager (EM) provides status updates on projects, engages subject-matter expertise and leverages support to remove barriers to progress, as well as co-ordinates the effective delivery of learning initiatives across the APAC region.
• The role will not have any direct reports.

What will you do?

As Enablement Manager:

• Enable Learning Studio (agile lite squads) to mobilize into Agile routines to get learning outcomes completed faster with higher quality using continuous input and cross functional inputs (learning and business teams)
• Coach squad members within Learning Studio and Learning Portfolio Lead to improve team performance and productivity
• Track project timeline metrics, forecast trends, progress reporting to meet end date commitments
• Measure squad velocity and work with the Learning Business Management Lead and Learning Portfolio Lead to recommend improvements
• Facilitate planning, prioritization and other Agile cadences with the squad to develop backlog for learning initiatives (audience assignment, launch content, event coordination etc.) and drive accountability
• Ensure timely updates of forms into project tracking tools (ie. Cognota/Project Place)
• Monitor and report on team progress, velocity, & sprint goals.
• Lead/Run routines and practices monitoring & improving the team process and partnering with Learning Portfolio Lead to improve team effectiveness.
• Investigate, analyse, and mitigate risks to clear roadblocks in collaboration with the squad

As Learning Coordinator:

• Coordinate logistics for internal and external training programs, including scheduling, venue management, materials preparation, and attendee registration
• Administer RBC Workday LMS, including course creation, learner enrollment, participation tracking, and reporting
• Maintain comprehensive training records, including attendance, feedback, and evaluation data
• Liaise with training providers and facilitators to ensure program requirements and quality standards
• Support virtual and in-person learning delivery, addressing operational issues promptly
• Promote learning initiatives and increase engagement through Connect, WebEx, Lunch & Learns, and targeted campaigns
• Generate and analyze learning metrics including attendance, completion rates, and program effectiveness
• Act as the first point of contact for staff, people managers, and external stakeholders regarding administrative learning and development-related queries.

What do you need to succeed?

Must have:

• 4 to 7 years of professional experience working in Agile environments and understanding of skillset and mindset of agile principles, with Learning Enablement Manager/Scrum Master experience.
• Able and willing to educate and coach on Agile ways of working to continuously improve squad performance
• Experience in learning co-ordination, as well as Learning Management Systems (such as Workday)
• Strong leadership skills and ability to influence without authority
• Excellent facilitation and communication skills
• Ability to solve complex problems
• Highly adaptive to changing business and team needs
• Strong stakeholder relationship skills to drive accountability

Qualifications:

• Undergraduate degree or equivalent
• Proficient in project management and process documentation tools including but not limited to Cognota, Leankit/Project Place, Microsoft GANNT, Microsoft Visio, Mural, etc
• Understanding of Agile Lite delivery methodologies and/or Scrum Certification

​Nice-to-have:

• Certified Scrum Master (CSM) or equivalent certification is a plus
• Experience / understanding of Adult Education or Learning & Development

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.