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Negotiator, CCO SCR - Secured Collections (SG) MY

icon building Syarikat : Cimb Group
icon briefcase Jenis Pekerjaan : Sepenuh Masa
icon geo-alt Malaysia

Penerangan Pekerjaan - Negotiator, CCO SCR - Secured Collections (SG) MY

Description

  • Contact customers to secure payment of arrears towards regularizing their accounts

  • Provide customers with clear and accurate payment instruction/ account information

  • Negotiate with financially distressed customers to establish optimal loan workout arrangements so as to minimize credit losses

  • Recommend and execute appropriate legal actions to recover account outstanding when necessary

  • Maintain and update all dunning records factually and timely into the collections system

  • Follow up customer queries and escalate to Team Manager if required



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