Position Title

Officer, Quality Control

Reports To

Senior Manager, Cargo Terminal Operations

Role Purpose

To perform QC inspection to ensure all cargo handling shipments (Import/ Export/Special Cargo & Transhipment/ Documentation) are handled in accordance with company standard operating manual/procedures, CAAM and other regulatory bodies.

Key Accountability

• To plan and conduct routine QC/inspection function (by using checklist) at terminal operations KLIA (Export, Import, Special Handling, Ramp and CPO) to ensure the compliance on SOP


• Report on any non-compliance and take picture/compile records as evidence.


• To prepare inspection report and present the findings in daily operations meeting.


• Follow up the status of all corrective action/preventive action and provide status update to management.


• Conduct prompt investigation on the cargo discrepancies (damage/contour) as requested (by viewing CCTV)


• To do random sampling Random sampling dimension check for export and transit (for MH AWB)


• To enforce the full compliance to quality, safety, security, 5S housekeeping at all times (as per IMS procedure)


• To conduct manpower attendance verification (staff/vendor)


• To check closely the special cargo handling (DG compliance/EHU/AVI/cold room condition/temperature monitoring) and report any non-compliance.


• To conduct random check to verify the form/record using at operations unit.


• To conduct the warehouse inventory, check on daily basis and take immediate recovery action if shipment remain un-booked or unattended. 


• Maintains proper filing system for all non-compliance and cargo damage reports.

Qualifications

• Sijil Pelajaran Malaysia - SPM


• Minimum 03 years’ experience

Skill & Knowledge

• Cargo Handling/warehouse operations/audit

Personality Traits

• Knowledge in microsoft office tools (word/excel/power point)


• Ability to write report and good communication skills


• Knowledge in cargo handling process


• Pleasant with good interpersonal.