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Officer, GWBTB CM Cash Onboarding - Client Administration MY

icon building Syarikat : Cimb Group
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Penerangan Pekerjaan - Officer, GWBTB CM Cash Onboarding - Client Administration MY

Description

  • Ensure all forms, documents and agreements are complete, accurate, and in good order before submission to the respective team for system setup and registration.

  • Log all client documentation activities in the respective tracker and update activity statuses in a timely manner.

  • Monitor the day-to-day operations of client documentation services, including all GTB product agreements, to ensure smooth internal processing.

  • Liaise and facilitate documentation negotiation processes between clients’, bank’s legal counsel, and the Product Team to ensure negotiated terms are approved and acceptable by the respective parties.

  • Provide regular status updates and escalate issues to the Team Lead or Department Head if necessary.

  • Suggest and implement improvements to streamline internal documentation processes, including digitalization of forms and internal workflow enhancements.

  • Assist line manager in preparing monthly reports and analyzing team performance against KPIs.

  • Provide on-the-job training and guidance to teammates to maintain knowledge continuity

  • Perform ad hoc tasks assigned by the line manager.

  • Manage multiple documentation tasks simultaneously, ensuring accuracy, compliance, and timely completion



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