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Presales Consultant

icon building Syarikat : Mbr Partners, Inc.
icon briefcase Jenis Pekerjaan : Sepenuh Masa
icon geo-alt Malaysia

Penerangan Pekerjaan - Presales Consultant

 We are seeking a Pre-Sales Consultant to join a global telecommunications software company specialising in core network signalling, routing and security solutions for telecom operators.


 

The main responsibilities of the job are:



  • Support the technical sales of the company's products and services at selected named accounts or projects, alongside the sales manager.

  • Act as the primary technical liaison between the customer and the company, ensuring timely, high-quality responses to technical and business-related needs and concerns.

  • Play an active role in the sales team throughout the sales process and the ongoing customer relationship by offering technical sales support in a variety of complex or comprehensive activities.

  • Work alongside the team to provide the technical statement of compliance responses for RFP and RFIs together with the Central Bid Desk.

  • Generate customer Solution Overview documents to be included in the offers.

  • Manage the Proof of Concepts and workshops with customers

  • Participate in providing feedback to Product Management and Engineering regarding customer functional requirements 


 

Skills Requirements:


  • Telecommunications

  • Knowledge of Telecommunications Network Equipment operations

  • Ability to draw out call flows and sequence diagrams and knowledge of the protocol specifications.

  • Understanding of telephony concepts from the Core, the Edge and the Provisioning side of the carrier’s architecture, including 5G and legacy 2G/3G/4G networks.

  • Knowledge of at least two of the following signalling protocols: HTTP2, ENUM, SIP, Diameter, SS7.



 
Infrastructure and Operations:



  • Understanding of the technical requirements tied to Cloud Computing and Virtualisation: Kubernetes, Helm, CNF, NFV, OpenStack, KVM, VMware, etc.

  • Understanding of software packaging, OS operations and upgrades, and Linux Operating System

  • Knowledge of OA&M concepts and operations like backup/restore, KPIs, monitoring, alarms, etc

  • Knowledge of Security or Analytics is a plus.


 Soft Skills:


  • Excellent writing skills. Ability to describe technical concepts or product architecture in formal documents

  •  Languages: Fluent in English

  • Capable of operating in a multi-country and multi-cultural environment

  • Team player

  • Independent and self-driven




Qualifications and Experience:


  • Four-year Engineering degree in a related technical field preferred, ideally Telecommunications, Computer Science, Information Technology. (if no degree, then based on experience)

  • Significant proven experience with the technology

  • Ideal experience coming from working at a carrier core network group or telecom network equipment vendors that sell into the carrier core network team

  • Certificates on Linux, Virtualisation, Kubernetes or Security would be a plus


 

 

Disclaimer: the salary package is flexible depending on the value the successful candidate brings.

 


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