Our client is a leading international engineering company that designs and manufactures innovative and high-quality equipment and solutions for the food industry. To support its growth strategy and strengthen its technical capabilities in the APAC region, our client is expanding its engineering team and wants to recruit:
ORGANISATION: You will be reporting to the Regional Engineering Manager and will have a key role in the service team as a technical expert in charge of providing both onsite and offsite service and support to customers to install, commission and service the company equipment’s in South East Asia and International locations. This is a hands-on and customer-facing position for an engineer who enjoys working on machinery in the field, solving technical issues, and supporting customers across different markets.
YOUR RESPONSIBILITIES:
Technical expert: You will be in charge of installation, commissioning, validation, maintenance, servicing, and will be the go-to expert for resolving any operational issues on the company installed equipment’s at client site.
Customer support: Serve as customer facing technical resource and work in collaboration with technicians and clients. You will also do maintenance, inspections, retro fits, and service calls on running machines in the field.
Documentation and reporting: Create and maintain installation data, service information, and repair log in the company database. Regularly update the internal service team on a day to day basis on the work progress.
Training: You will be required to provide training to the customers and share your knowledge on the company’s packaging machines.
Please apply at [email protected] with a cover letter stating current and expected salary, and availability date. All applications will be treated as strictly confidential.
EA Licence No: 15C7642
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