Sales Associate

• Responsible for the day-to-day business in the store and ensure that daily, weekly, and monthly sales targets are achieved. 
• The sales associates are to perform their given tasks in accordance with company requirements.
• The Retail Sales Assistant/Senior Sales Assistant is to demonstrate sales leadership by playing an active role on the sale floor. 
• Advise and inform customers on usage of company products
• Able to establish customers' requirements using questioning techniques and listening skills
• Able to make good recommendations of company products to customers 
• Advice customers on maintenance and care of company products (Leather care)Recommend products based on customers' requirements
• Recommend complementary and peripheral products - Shoe-care, leather goods, etc (link-sell)
• Ensure the team provide excellent customer service experience 
• To increase the overall service level and performance of the store.
• Attend to customers with types of after sales services
• Ensure appropriate stock inventory management
• Close sales to customers' satisfaction
• Participation in inventory feedback to Merchandising team
• Handle customer feedback, returns and after-sales service

Requirements: 

• Good communication skills in English & Bahasa Malaysia
• Fresh graduates are also encouraged to apply
• Candidate possess at least a SPM or above