Sales Order Administrator

Primary Duties & Responsibilities

• Reconcile and audit customer booking packages in accordance with Global Booking Policy, SOX, and Revenue Recognition Policies.


• Review purchase orders for accuracy and completeness.


• Accurately enter and book orders (including service contracts) in the global Oracle ERP System.


• Collaborate cross-functionally with Finance, Planning, Manufacturing, and Shipping to ensure all terms and conditions are met.


• Maintain effective communication with Sales, Customers, and Internal stakeholders to resolve booking and customer satisfaction issues.


• Ensure bookings meet Service Level Agreements (SLAs).


• Provide timely order status updates and tracking information to internal and external stakeholders.


• Work with Key Account Sales and Service Engineers to support complex customer needs, particularly around scheduling.


• Interpret and apply Incoterms for both domestic and international bookings.


• Proactively manage backlog issues including:
  
  
  
  • Order holds
  
  
  • Scheduling Date Changes
  
  


• Support month-end and quarter-end activities to help meet revenue targets.


• Participate in departmental projects aligned with corporate objectives.


• Coordinate and communicate shipping details effectively with customers.

Education & Experience

• A bachelor’s degree in related field with at least 6-8 years of experience in a complex Order Management environment.


• Solid understanding of Revenue Recognition Rules and Incoterms.


• Strong attention to detail and commitment to operational excellence.


• Exceptional written and verbal communication skills (fluent in English).


• Proven ability to manage multiple tasks efficiently in a fast-paced setting.


• Experience with Oracle ERP and Salesforce.com (preferred).
  
   

Skills

• Potential Leadership capabilities for career growth


• Possess strong interpersonal skills and enjoy the process of problem-solving


• Work effectively with other team members

Working Conditions

• This role is on hybrid mode (3 days onsite)


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  Working hours should remain flexible to accommodate overlapping time zones with both the US and European time zones, while still adhering to a daytime schedule.



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  Skeleton support coverage is also required during local holidays 

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work