Operate, maintain, and troubleshoot cloud and infrastructure platforms, primarily AWS, including hybrid cloud and on-premises environments
Monitor cloud workloads and infrastructure performance using tools such as CloudWatch, Prometheus, Grafana, and Datadog
Support backup, recovery, disaster recovery, and high availability configurations, including restore testing and retention compliance
Develop and maintain Infrastructure as Code (IaC) using Terraform and AWS CloudFormation
Provide 24x7 production support, incident response, and troubleshooting in line with operational SLAs
Implement cloud security, governance, compliance, and infrastructure standards
Maintain technical documentation, operational procedures, runbooks, and incident reports
Support cloud cost optimization, auto-scaling, load balancing, and performance tuning
Collaborate with internal teams and technology partners on infrastructure projects and continuous improvement initiatives
Person Specifications
Bachelor's degree, postgraduate diploma, professional qualification, or equivalent experience in Computer Science, IT, Software Engineering, or a related field
4+ years of experience in infrastructure operations and cloud engineering, covering data centre and cloud environments
Hands-on experience with AWS cloud services, provisioning, monitoring, and production operations
Strong knowledge of Windows and Linux servers, networking, directory services, DNS, DHCP, load balancing, clustering, SFTP, and related enterprise infrastructure
Experience with cloud backup, recovery, disaster recovery, high availability, and infrastructure automation
Familiarity with Terraform, AWS CloudFormation, monitoring tools, and project management platforms such as Jira or Azure DevOps
Understanding of cloud security, audit, compliance, and regulatory requirements
Strong troubleshooting, analytical, documentation, and collaboration skills
AWS, cloud architecture, infrastructure, networking, virtualization, or backup and disaster recovery certifications are advantageous
Experience in the financial services industry is an added advantage
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