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Senior Executive, Cloud Engineer

Penerangan Pekerjaan - Senior Executive, Cloud Engineer

Our client is a well known leading IT provider in Malaysia and currently looking for a Senior Executive, Cloud Engineer in Department IT - Technology, Cloud & Governance. This role reports to Senior
Manager, Cloud & DevOps Engineering.


We are seeking a Cloud
Infrastructure Engineer
to support the day-to-day operations and
continuous improvement of our cloud and infrastructure platforms
. The
successful candidate will help ensure the reliability, availability, and
security of cloud and on-premises environments through effective monitoring,
operational support, automation, and adherence to established technology
standards.


The role requires hands-on
experience with core infrastructure technologies, including Windows and Linux
servers, enterprise networking, storage platforms, and database technologies. Familiarity
with AWS cloud services across IaaS, PaaS, and SaaS models, together with a
good understanding of cloud security, operational best practices, and
infrastructure resilience, will be advantageous. Experience supporting
regulated environments or financial institutions is an added advantage.


The successful candidate will
also contribute to technical documentation, operational procedures, project
implementation, and knowledge-sharing activities while working closely with
internal teams and technology partners to support business and operational
objectives.

 

Key Responsibilities

  • Support the operation and maintenance of cloud and infrastructure
    services, with a primary focus on AWS environments, including core services
    such as compute, storage, networking, and database platforms, alongside hybrid
    on-premises integration.

  • Operate and troubleshoot cloud workloads across AWS and other
    hyperscale platforms (e.g. Azure, GCP, Alibaba Cloud) with emphasis on
    availability, performance, and stability of production systems.

  • Support implementation of monitoring and observability solutions
    in AWS environments using tools such as Amazon CloudWatch, Prometheus, Grafana,
    and Datadog to ensure operational visibility and proactive issue detection.

  • Assist in implementing and validating backup and recovery
    mechanisms within AWS (e.g. AWS Backup, snapshot strategies), including
    periodic restore testing and retention compliance.

  • Support disaster recovery and high availability configurations on
    AWS (e.g. Multi-AZ, Multi-Region setups, load balancing) to meet business
    continuity requirements.

  • Develop and maintain Infrastructure as Code (IaC) using Terraform
    and AWS CloudFormation to support standardized and repeatable cloud resource
    provisioning.

  • Participate in 24x7 production support and incident response for
    AWS-based workloads, ensuring timely resolution in line with operational SLAs.

  • Support implementation of cloud security, governance, and
    compliance controls within AWS environments, aligned with internal policies and
    regulatory requirements.

  • Maintain operational documentation including runbooks,
    architecture notes, and incident post-mortems to support knowledge retention
    and operational readiness.

  • Contribute to cloud optimization initiatives within AWS, including
    auto-scaling, cost efficiency, load balancing, and performance tuning under
    guidance from senior engineers.

  • Demonstrate working knowledge of AWS cloud architecture principles
    and service models (IaaS, PaaS, SaaS), supporting secure and scalable cloud
    operations in production environments.




Requirements

  • Bachelor's Degree,
    Postgraduate Diploma, Professional Qualification, or equivalent experience in
    Computer Science, Software Engineering, Information Technology, or a related
    discipline.
  • Relevant cloud
    certifications (e.g., AWS Certified SysOps Administrator, AWS Certified
    Solutions Architect, Alibaba Cloud Certified Associate, or equivalent) will be
    an added advantage.
  • Professional
    certifications in infrastructure and platform technologies, including backup
    and disaster recovery solutions, Windows Server, Linux, virtualization,
    networking, or other relevant technologies, will be an added advantage.
  • 6+ years of experience in infrastructure operations across data centers
    and cloud environments.
  • 6+ years of experience
    in cloud engineering and operations, with a strong focus on cloud environments.
  • Experience working in
    the financial industry is a plus.
Skills & Competencies
  • Strong understanding of
    infrastructure and network operations across both data centre and cloud
    environments, including Windows and Linux systems, directory services (LDAP),
    DNS, DHCP, CDN, load balancing, clustering, email gateways, IPVPN, SFTP, and
    related enterprise services, with experience supporting 24x7 production
    operations.

  • Hands-on experience in
    cloud operations, including provisioning, monitoring, and support of cloud
    workloads, with exposure to key AWS services and operational best practices.

  • Experience supporting
    cloud backup and disaster recovery (DR) processes, including backup validation,
    restore testing, snapshot management, and support for high availability (HA)
    configurations in AWS environments.

  • Solid operational and
    analytical skills with the ability to participate in technical decision-making,
    troubleshoot complex infrastructure issues, and maintain accurate and
    well-structured technical documentation.

  • Experience using project
    tracking and workflow management tools such as Jira, Azure DevOps (VSTS),
    Trello, or equivalent platforms to support operational and project delivery
    activities.

  • Working knowledge of
    audit, compliance, and security requirements, with experience supporting
    implementation of control measures, remediation activities, and preventive
    actions to meet organizational and regulatory standards.




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