Senior Pharmacy Technician, Pharmacy

Job Description:

Organization and Management

• To understand and carry out pharmaceutical care in line with Vision and mission, Core Values, Goals and objective that suit the scope of the Pharmacy services and the hospital.
• To understand the service organization structure.
• To supervise all subordinates and coordinate activities and to assist in preparing duty roster for pharmacy staffs.
• To stand in for Chief Pharmacist / Pharmacist when they are not available in areas permitted by law.
• To help in training and guide new pharmacy assistants, staffs and students.
• To attend meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
• To be the first liner in all dispensing duties which include:
• Screening and order entry of prescriptions/ drug charts.
• Confirmation with doctors in the event of illegible handwriting, dosage/ frequency/ duration error or drug not available.
• Compounding pharmaceutical products for extemporaneous use.
• Packaging, labelling, checking and dispensing of medications.
• Sending prepared medications to the ward.
• To conduct monthly ward check and pharmacy stock check on slow moving items, short expiry item and rotate stock if required. Report any discrepancies found to Pharmacist.
• To conduct weekly pharmacy stock check and to investigate and rectify any discrepancy.
• To provide drug information when required.
• To provide drug information to patients, doctors, nurses, and other hospital personnel. Refer to Pharmacist if needed.
• To restock drugs in pharmacy, wards and units and inform Pharmacist In-Charge of unavailability of drugs.
• To ensure adequate inventory level of general supplies e.g. prescription pads/ drug charts, disposables and dispensing items for smooth service operation.
• To unpack the ward return medications.
• To prepack bulk medications if required.
• To accurately reconciling and finalizing discharge bill.
• To prepare external solutions and disinfectants for ward/ clinics.
• To participate in any stock take arranged by the hospital.
• To compile daily and monthly statistics as per quality objectives.
• To record and file Psychotropic Drug Prescriptions.
• To ensure precision and accuracy while dispensing and report to Pharmacist or Pharmacist in-charge immediately in case of any error occurred.
• Keep work area tidy and clean.

Human Resource and Development

• To take personal responsibility for own professional development and keep up to date with professional change and growth by maintaining mandatory training hours.
• To assist the Pharmacists in the orientation of new staff in pharmacy.
• To leads, supervises and trains less experienced Pharmacy Assistants.
• To maintain the record of personal leave and training attended.

Policies and Procedures

• To adhere to the hospital policies, procedures, guidelines and work instructions.
• To adhere to all Acts, Laws, Rules and Regulations governing the pharmacy service at all time. Liaise and coordinate with Doctors and other services on issues related to Pharmacy Services.

Facilities and Equipment

• To operate all equipment in the unit according to procedure and provide assistance/guidance to new staff in their use.
• To check that all equipment are functioning well and service according to PPM schedule.
• To report to Engineering personnel if any faulty and takes necessary action accordingly.
• To assist in the maintenance of equipment by proper cleaning, handling and utilization as directed.
• To assist the pharmacist in keeping accurate records of equipment and drugs in the pharmacy.

Requirements:

Education:

• Diploma in Pharmacy.

Knowledge and Experiences:

• Minimal 5 years of experience in hospital setting.
• Demonstrate evidence of training in hospital setting during his/her undergraduate Diploma.
• Preferably proficient in common computer applications.
• Preferably proficient in checking and detecting errors during dispensing of medications.
• Able to communicate fluently and write in English language and Bahasa Malaysia.

Skills & Competencies:

Special skills required:

• Strong analytical and problem-solving skills.
• Detail-oriented with a focus on accuracy.
• Good leadership and managerial skills.

Personal attributes:

• Has good communication, counseling and interpersonal skills.
• Reliable, dependable, enthusiastic and self-motivated.
• Willing to train others, and demonstrate ability to work independently with minimum supervision as well as in a team.
• Ability to work flexibly and weekends and/or public holiday.
• Contribute to team leadership where appropriate and ability to work on own initiative.