ServiceNow FSM Consultant (ID:3467)

Company : Stafide

Job Type : Contract

Amsterdam, 1011

Job Description - ServiceNow FSM Consultant (ID:3467)

As a ServiceNow FSM Consultant, you will:

Translate business requirements related to field service operations—including work orders, dispatching, scheduling, asset management, and mobile workforce needs—into ServiceNow FSM functional designs and configurations
Lead and facilitate workshops, process mapping sessions, and solution walkthroughs with business stakeholders
Act as a trusted advisor on ServiceNow FSM capabilities, best practices, and industry -standard field service processes
Configure and support ServiceNow FSM modules, including Work Orders and Tasks, Dispatch Console, Scheduling and Assignment, Mobile Agent / Field Service Mobile App, and Asset & Inventory Management
Collaborate with technical consultants and developers to support integrations and custom development requirements
Define and configure workflows, business rules, UI policies, form layouts, SLAs, notifications, and dashboards
Develop and maintain functional documentation, including solution designs, configuration workbooks, and user guides

What You Bring to the Table:

8–10 years of overall experience, with strong hands -on expertise in ServiceNow Field Service Management
Deep knowledge of ServiceNow FSM modules and end -to -end field service processes
Strong understanding of FSM data models, workflows, dispatching, and scheduling concepts
Proven experience configuring SLAs, notifications, reporting dashboards, and mobile workforce solutions
Experience working across ServiceNow ITSM and FSM platforms
Excellent stakeholder engagement, communication, and documentation skills

You Should Possess the Ability to:

Translate complex business needs into practical, scalable ServiceNow FSM solutions
Lead functional discussions and guide stakeholders through solution design decisions
Work effectively with cross -functional teams, including developers and integration specialists
Ensure solutions align with best practices and platform standards
Deliver high -quality functional documentation and support user adoption

What We Bring to the Table:

Opportunity to work on enterprise -level ServiceNow FSM implementations
Exposure to end -to -end field service transformation initiatives
A collaborative environment that values domain expertise and functional leadership
Hands -on involvement across design, configuration, and delivery phases
A role focused on driving business value through ServiceNow FSM solutions

Let’s Connect

Want to discuss this opportunity in more detail? Feel free to reach out:

Recruiter: Hema Murali

Phone: +31 20 369 0609 ; Extn :132

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/hema -murali -315999329/

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ServiceNow FSM Consultant (ID:3467)

Job Description - ServiceNow FSM Consultant (ID:3467)

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