Clinical Field Engineer, Hospital Automation

Duties & Responsibilities

• Work closely with the Sales team to develop business revenues:

  • Develop the funnel of opportunities and the revenues related to the Hospital Automation portfolio

  • Support the Sales team to develop lead generation, qualify opportunities, quote customer proposals (Equipment & Services), answer tenders, and close deals

  • Conduct product demonstrations and presentations for various audiences (Nurses, Doctors, IT, Biomedical engineers and Management teams)

• Collaborate closely with the Project Manager on connectivity projects in the Acute Care and Alternate Care sectors

• Work closely with Delivery and Service teams to ensure Customer Satisfaction

  • Support Technical, Clinical and Sales teams to implement and maintain our solutions

  • Act as the customer advocate for all matters involving Automation Solutions; serve as a bridge between customer needs and our global specialty teams (clinical, marketing, engineering)

  • Collaborate with central teams to implement the company strategy & collect regional information

  • Conduct competition & market analysis

  • Provide product suggestions, improvements, and enhancements

  • Participate in local Sales/Marketing events (symposia, tradeshows…)

  • Train Sales & Clinical Systems teams

• Collaborate closely with 3rd parties to enable new Hospital Automation projects, such as:

  • Medical device companies

  • HIS / EMR companies

Minimum & Preferred Qualifications and Experience

• Experience in Informatics (Infrastructure, Network, Database, Cloud Computing) and/or Hospital Information Technology

• Experience in Sales / Pre-sales activities

• Knowledge of interoperability standards (IHE, HL7, etc.)

• Good understanding of hospital workflows, Intensive Care, Perioperative Care and the healthcare ecosystem

• Fluent English required; French and Dutch are a real asset

Education

• Bachelor’s Degree or similar education level in healthcare sciences (IS-IT / Biomedical Engineering) is preferred