D365 Program Director-Contract

Job Description

D365 Program Director

Role Overview

Wipro is seeking a D365 Finance & Operations Program Manager/Director for the clients program.

The role will lead end-to-end D365FO implementation and rollout delivery across global / multi-country environments.

The candidate must have strong project management experience, proven D365FO delivery experience, and the ability to manage client stakeholders, internal teams, and senior leadership communication.

Key Skills

Hands-on D365 Finance & Operations implementation experience is required

Multi-project / multi-country ERP implementation and rollout experience

End-to-end project delivery ownership across D365FO implementation lifecycle

Strong delivery governance across plan, schedule, budget, RAID, and steering forums

Experience driving fit-gap, design, build, SIT, UAT, cutover, go-live, and hypercare phases

Senior stakeholder management and executive reporting

Coordination across distributed / multi-location delivery teams

Strong communication, leadership, and problem-solving skills

Key Responsibilities

Lead end-to-end D365FO implementation and rollout projects, ensuring delivery is completed on time and within agreed budget.

Develop and maintain project plans, timelines, budgets, RAID logs, governance cadence, and risk mitigation actions.

Collaborate with business leaders, client stakeholders, technical teams, functional teams, and end users to define project goals and requirements.

Drive requirement gathering, fit-gap analysis, solution design workshops, build coordination, testing, cutover, go-live, and hypercare.

Manage project governance using Agile, Waterfall, Sure Step, or hybrid delivery methods as appropriate.

Provide regular status reporting to stakeholders, steering committees, and executive sponsors.

Coordinate configuration, customization, integrations, and related delivery dependencies with functional and technical teams.

Support UAT, training coordination, cutover readiness, post-go-live stabilization, and issue resolution.

Lead and mentor project teams to follow delivery best practices, compliance expectations, and quality standards.

Ensure delivery alignment with D365FO release updates, lifecycle management, security, and compliance needs where applicable.

Required Experience / Qualifications

Overall experience should be min 18 years.

10+ years of ERP implementation experience.

5+ years of D365 Finance & Operations implementation experience.

Proven experience managing end-to-end D365FO implementations and global rollouts.

Strong understanding of Microsoft Dynamics 365 Finance & Operations modules, preferably across Finance, Supply Chain, Manufacturing, or Retail.

Experience managing fit-gap workshops, solution design, SIT, UAT, cutover, go-live, and hypercare.

Experience with Azure DevOps, Lifecycle Services, and Power Platform integrations is preferred.

Expertise in project management methodologies such as Agile, Scrum, Waterfall, or Sure Step.

Strong stakeholder management, executive communication, leadership, and problem-solving skills