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Dutch Customer Success Specialist -Remote in Greece

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Job Description - Dutch Customer Success Specialist -Remote in Greece

Description

Patrique Mercier Recruitment FR is delighted to offer a new opportunity for a Dutch Customer Success Specialist. If you are passionate about providing top-notch customer service and support, and are eager to engage with our Dutch-speaking clients, this role is for you!


Responsibilities

  • Serve as the primary contact for Dutch-speaking customers, ensuring they receive exceptional support via phone, email, and chat.
  • Quickly respond to customer inquiries and provide them with accurate information and solutions regarding our products and services.
  • Build strong relationships with clients to understand their needs and help them achieve their desired outcomes.
  • Effectively resolve customer complaints and issues to enhance their overall experience with our company.
  • Document customer interactions and feedback in the CRM system to support improvements and follow-ups.
  • Collaborate with internal teams to identify upselling opportunities and enhance customer engagement strategies.
  • Keep updated on product enhancements and industry trends to offer knowledgeable guidance to clients.


Requirements
  • Fluency in Dutch and English, both written and verbal.
  • Experience in customer service or customer success roles is preferred.
  • Excellent communication skills with a focus on customer satisfaction.
  • Strong problem-solving abilities with a proactive approach to customer issues.
  • Highly organized with meticulous attention to detail.
  • Experience with CRM software and common office applications.
  • A positive attitude and a dedication to ensuring customer success.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Dutch Customer Success Specialist -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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