Senior Quality Analyst

Address:

Provides information, technology, guidance and support to internal and external stakeholders regarding data, statistical and quantitative analysis.

• Utilize current and emerging technologies in evaluating trends to business models ·
• Develop insights and translate information into actionable initiatives to ensure business outcomes
• ·Participate and lead in the conceptualization, planning, design, implementation and support of healthcare assurance processes, systems, and technology solutions
• Evaluate and monitor healthcare processes and systems to identify areas for continuous improvement and transformation ensuring global excellence
• ·Assess and support external eQMS systems required by regulations to ensure compliance with healthcare customers globally.
• ·Support technical conversations with vendors for integration and utilization of external eQMS software.
• ·Project management ·Data visualization, metrics management
• Cloud operations
• ·Perform other duties as assigned

Minimum Education Bachelor’s degree/equivalent in Engineering, Information Technology, Computer Science, or related discipline.

Minimum Experience Four (4) years’ experience in information technology support, engineering, or related environment Three (3) years project management experience

Knowledge, Skills

and Abilities

Project Management skills Time management and organizational skills necessary to manage projects, prioritize workload, plan for resources to meet deadlines and goals and respond to day-to-day functional needs Experienced with Microsoft Office software and web-based applications Strong verbal and written communication skills Agile Strong analytical skills Excellent interpersonal skills with the ability to collaborate with and influence all levels within the organization Ability to champion improvement through anticipation and identification of problems and development of effective and efficient solutions

Job Conditions Up to 20% Business travel required

Additional Details This position will require some travel for training, site support and certifications.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 
Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.