ServiceNow Platform Architect (ID:3549)

Company : Stafide

Job Type : Full Time

Amsterdam, Netherlands

Number of Applicants

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Job Description - ServiceNow Platform Architect (ID:3549)

As a ServiceNow Platform Architect, you will:

Define and drive the ServiceNow platform architecture, standards, and best practices across the organization
Design and maintain architectural blueprints, ensuring scalability, security, and performance
Lead technical design discussions, architecture reviews, and code reviews
Oversee the design, development, and deployment of ServiceNow applications and custom modules
Architect and lead complex integrations using REST/SOAP APIs, OAuth, SAML, and middleware platforms
Collaborate closely with business and IT stakeholders to gather requirements and translate them into robust technical solutions
Establish and enforce governance frameworks for ServiceNow development and platform usage
Ensure compliance with ITIL practices, regulatory standards, and internal governance policies
Identify opportunities for automation, AI -driven enhancements, and service optimization using Gen AI capabilities
Stay current with ServiceNow releases, roadmap updates, and industry best practices

What You Bring to the Table:

10+ years of IT experience, including at least 8 years of deep ServiceNow platform experience
Strong expertise across ServiceNow ITSM, ITOM, GRC, IRM, and Gen AI capabilities
Hands -on experience with Workflow, Flow Designer, Integration Hub, Virtual Agent, Now Assist, and integrations
Advanced proficiency in JavaScript, Glide API, and ServiceNow scripting
Experience with ServiceNow Studio, Application Scope management, and data reporting
Solid knowledge of Service Catalog, Knowledge Management, CMDB, governance, and compliance frameworks
Experience with ServiceNow modules such as HR Service Delivery (HRSD) and Customer Service Management (CSM)
Strong understanding of ITIL principles and enterprise service management best practices

You Should Possess the Ability to:

Translate complex business requirements into scalable, secure ServiceNow technical solutions
Lead and mentor developers, junior architects, and cross -functional teams
Enforce architectural standards, coding guidelines, and development best practices
Establish and maintain platform governance while balancing agility and innovation
Communicate effectively with senior stakeholders, developers, and business analysts
Provide training, guidance, and technical support to end -users and delivery teams
Proactively identify risks, bottlenecks, and improvement opportunities within the platform
Drive continuous improvement through automation, AI adoption, and platform optimization

What We Bring to the Table:

Opportunity to architect and lead enterprise -scale ServiceNow implementations
Exposure to advanced Gen AI, automation, governance, and compliance use cases
A strategic role with influence over platform vision, roadmap, and standards
A collaborative environment that values technical leadership and innovation
Opportunities to work across multiple ServiceNow modules and business domains
Continuous learning aligned with the latest ServiceNow platform advancements

Let’s Connect

Want to discuss this opportunity in more detail? Feel free to reach out.

Recruiter: Hema Murali

Phone: +31 20 369 0609 ; Extn :148

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/hema -murali -315999329/

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ServiceNow Platform Architect (ID:3549)

Job Description - ServiceNow Platform Architect (ID:3549)

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