Commercial intern

Commercial Intern 

Welcome to The Usual, the design hotel and F&B hotspot you've been waiting for. Our incredible design hotels offer more than just accommodations, they provide a warm and inviting atmosphere where guests are treated like friends.

Forget about the word ''intern''. We care about who you are and what values you bring to the table. We are seeking an ambitious, commercially minded personality to join our central commercial team. From our office base in Amsterdam you will support our sales and revenue efforts across the group, with a special focus on the pre-opening and opening phase of The Usual Florence. You enjoy a mix of analysis, coordination, and the buzz of getting deals and partnerships off the ground. Are you interested in gaining a deeper understanding of how a hotel group wins business, builds demand, and prices its rooms, both on the strategic side of things and in the day to day? Energised by people and thrive in high pace environments? Do you prefer meaningful and deeper conversations over scripted and standardised ones? You prefer wearing your personal clothing over a formal uniform? If you want to get to know hotel commercial operations from a group- and office perspective, this is your chance. Join us in making more conscious travel The Usual.

We're committed to being a hotel that won't treat the planet like a hotel. We think that travel can be a force for good. Our solution-oriented group of optimists is committed to offering welcoming city trips that empower and inspire our guests, our colleagues, and the locals to do good, every step of the way.

At our workplace, we foster an empowering environment where individuals are encouraged to unleash their full potential. Our team embraces a warm and welcoming atmosphere, creating a sense of belonging and support for everyone. Collaboration is at the heart of our culture, as we believe that great achievements are made through teamwork and shared ideas. We are a game-changing company, constantly pushing boundaries and challenging the status quo of traditional hospitality. Join us in making travel accessible to all and experience a workplace where being your authentic self is celebrated.

No two days are the same. One day, you might be building a prospect list and preparing outreach for a new corporate account. Another day, you could be pulling together a rate comparison, updating the sales pipeline, or supporting the pre-opening commercial set-up for The Usual Florence. On other days, you may find yourself preparing a proposal, coordinating a site inspection, analysing booking and channel data, or contributing to discussions about how we grow demand across the group. Your work sits primarily with the sales team, with a supporting role towards the revenue team. You will be the analytical, administrative, and coordinating engine that keeps commercial activity moving.

As part of your daily responsibilities, you will be engaged in:

• Support the sales team with prospecting, account research, outreach preparation, and follow-up to help grow corporate, MICE, and travel trade business. 
• Maintain and tidy the CRM and sales pipeline, ensuring accounts, contacts, activities, and opportunities are accurate and up to date. 
• Prepare proposals, rate sheets, presentations, and commercial documentation to a high and consistent standard. 
• Coordinate site inspections, fam trips, client meetings, and commercial events, handling the logistics and the follow-up. 
• Support the revenue team with data gathering, rate and competitor checks, and basic pick-up and performance reporting. 
• Pull together commercial data from PMS, channel manager, and reporting tools into clear, actionable overviews for the team. 
• Help translate the data into stories, turning numbers into clear insights and a narrative the team can act on. 
• Work closely with our external commercial partners, tracking and dashboarding their performance so we always know where we stand. 
• Support the commercial set-up for the pre-opening and opening phase of The Usual Florence, from prospect mapping and partnership coordination to launch-readiness of sales tools and materials.
• Help keep distribution and content accurate and consistent across channels, OTAs, and our own booking funnel. 
• Track commercial deliverables, deadlines, and actions, keeping projects organised and on schedule.
• Take ownership of administrative and coordinating tasks across the commercial function, spotting friction and proposing improvements.

We are proud to be an equal opportunity workplace. We strive to be open, honest, and inclusive, and we believe that these values are essential for everyone to be their best selves. We don't believe in a one-size-fits-all approach, we want to hear about your passions and help you build a career that fits your needs! There is freedom for growth, change, and defining our culture together.

Do you have questions? Please don't hesitate to reach out, we can't wait to meet you! You can reach out to our People & Culture department on [email protected]​.