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Administrative Assistant / Front Desk Officer

Job Description - Administrative Assistant / Front Desk Officer

This role serves as the primary point of contact for Demag-Ben Resources, ensuring a professional and welcoming experience for all clients, trainees, and visitors while managing the flow of incoming communications. The position is vital for maintaining smooth office operations, coordinating administrative tasks, and providing essential logistical support for the organization's training initiatives and business activities.

Responsibilities
  • Greet and guide all visitors, trainees, and clients while managing incoming telephone inquiries with professionalism.
  • Oversee the organization and maintenance of office files, records, and correspondence, ensuring accurate documentation of all training events and business operations.
  • Coordinate scheduling for the Director and training facilitators, including managing appointment calendars, training timetables, and event bookings.
  • Draft and manage official communications such as emails, letters, and memos, acting as the key liaison between the organization, external partners, and NJFP Fellows.
  • Deliver comprehensive administrative and logistical assistance for the planning and execution of all training programs and corporate events.
  • Monitor office inventory levels, manage supply stock, and maintain a clean, organized, and business-ready reception and office environment.


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