A fast-growing tech company offering digital eSIM services to international travellers is looking to hire Airport sales & operations Supervisor. The ideal candidate will strengthen team performance, improve customer experience, and eliminate operational lapses.
Key Responsibilities:
⢠Drive daily and monthly sales targets for eSIM and pSIM products.
⢠Supervise attendants to improve conversions and upselling.
⢠Ensure strict compliance with company registration policies and procedures.
⢠Monitor daily sales reconciliation and inventory accuracy.
⢠Handle escalated customer complaints with product managers and improve service quality.
⢠Mentor and enforce discipline within the team.
⢠Provide regular sales and operations reports to management.
Requirements:
⢠Minimum of a Bachelorâs degree in Business, Marketing, Management, or related field.
⢠2+ years experience in sales supervision, telecom, fintech, or retail operations, preferably within the age range of 30â35 years.
⢠Must be available to work on-site 6 days a week, including weekends.
⢠Strong leadership and performance management skills.
⢠Excellent communication and problem-solving abilities.
⢠High level of integrity and accountability.