Assistant Corporate Services Manager, North

ROLE PURPOSE

 The Assistant Corporate Services Manager supports the
Corporate Services Manager in ensuring the effective and efficient management
of the organisation’s facilities and corporate services across all locations in
Nigeria. The role oversees office, residential and guest house facilities,
including canteen operations, property maintenance, furnishing and
housekeeping, as well as immigration, visa and travel-related services.

The role is responsible for ensuring the consistent
delivery of high-quality, cost-effective services that meet business needs and
reflect the organisation’s core values.

 ROLE
RESPONSIBILITIES

•  Undertake
  day-to-day facilities tasks including the continued operation of the
  organisation's facilities through a cost-effective and efficient maintenance
  program.
  
• Support
  the Corporate Services Manager with the smooth delivery of facility-related projects and activities.
  
• Ensure
  the organization sustainably operates its facilities by continuous
  monitoring and introduction of sustainable practices.
  
• Support
  the Corporate Services Manager with the continued management of the
  organization's property portfolio and advise of critical dates/activities as
  required.
  
• Correspond
  with key suppliers and contractors to undertake maintenance, installation and
  removal of facilities, fixtures and fittings and/or furnishings as required.
  
• Ensure
  that service levels are maintained with key suppliers and issues are considered
  and acted upon in a timely and professional manner;
  
• Provide
  support for other Corporate Services teams across locations to meet service
  deadlines/tasks as required.
  
• Management
  of corporate relationships with service providers (housing, immigration, visas,
  travel) ensuring activities are fully compliant with Business Code and local
  legislation.
  
• Manages
  day-to-day service requests from stakeholders and customers (day-to-day
  administrative management of the employee life cycle)
  
• Track
  the use of office consumables – stationery and refreshments – highlighting any
  unusual trends.
  
• Periodic
  canteen inspection and ensure 100% compliance with H&S/food handling
  requirements
  
• Follow
  up with Procurement, vendor and Finance departments for prompt delivery and
  payments to Service Vendors.
  
• Preparation
  and making ready available office/residential space for new and existing staff.
  

 IMMIGRATION
MATTERS

• Ensure
  monthly NIS returns are completed on time and correctly.
  
• Ensure
  proper documentation is maintained for all expatriates
  

Requirements

CRITICAL EXPERIENCE

•  2-3 years working in a large organization in a similar role
  
• Experience in any area of corporate services i.e., vendor
  management, facilities, events, would be an advantage
  

CRITICAL KNOWLEDGE

•  Understanding of facilities management and the
  building/construction industry.
  
• Understanding of document storage requirements, policies and
  procedures.
  
• Good verbal and written communication skills
  
• Good customer service
  
• Respond confidently and professionally to face-to-face and
  phone enquiries