Back Office Administrator

HFM is an internationally acclaimed multi -asset
broker,delivering cutting -edge trading tools, platforms, and conditions to
traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets.

As we continue to expand, we are searching for an enthusiastic and committed Back
Office Administrator to join our dynamic team at HFM. 

Your role at HFM:

• Process and monitor client deposits.
  
• Investigate and process client withdrawal requests.
  
• Provide assistance to all departments for back office related tasks in a timely manner.
  
• Ensure compliance with the company’s anti -fraud policy by conducting thorough investigations.
  
• Check KYC documents and activate accounts.
  
• Generate accurate daily net deposit reports.
  
• Assist clients with general finance inquiries.
  
• Provide daily screenshots of payment gateway balances for accounting reconciliation.
  
• Reply to all client emails regarding account approvals and funding.
  
• Report any issues to Manager in line.
  

What You Bring:

• Bachelor’s degree with a minimum GPA of 2.2 from a reputable
  university.
  
• At least 3 years of experience in a structured financial institution.
  
• Proficient in MS Office and CRM software.
  
• Strong written and verbal communication skills.
  
• The candidate must be able to work shifts as required.
  

Preferred Skills:

• Excellent organizational skills and
  attention to detail.
  
• Problem -solving skills and the ability to
  work under pressure.