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Communication Officer

Job Description - Communication Officer

1. Develop Communication Strategies – Design and implement comprehensive internal and external communication plans aligned with organisational goals.

Media & Public Relations

2. Build & Maintain Media Relationships Cultivate strong networks
3. Respond to Media Inquiries.Act as the first point of contact for media requests and coordinate interview schedules.
4. Monitor Media Coverage – Track print, broadcast, and online mentions to gauge public perception and reach.
5. Manage Media Kits Create and update digital press kits with fact sheets, bios, and high-resolution images.

Digital & Social Media Management

6. Manage Social Media Channels – Oversee daily operations across LinkedIn, X, Instagram, Facebook, etc.
7. Develop Social Content Calendars Plan and schedule posts to ensure consistent, timely publishing.
8. Monitor Online Conversations Track brand mentions and hashtags, responding to comments and DMs promptly (community management).
9. Update Website Content – Ensure the organisation’s website features current news, team bios, and dynamic copy.

Internal Communications & Employee Engagement

10. Draft Internal Memos & Announcements Communicate policy changes, project updates, and organizational news clearly.
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