Coordinator - Care.Human Resources

• Ensure efficient care and claims management under the MTNN approved health scheme 

• Map trends and provide reports on various medical schemes 


• Support quality assurance of health care providers 


• Support case management – maintain trackers for proactive intervention, reporting and cost management


• Enforce claims management SLAs and manage relationship with vendors


• Implement innovative ideas on bill management and guide management/educate staff on measures that will reverse negative trends   


• Support prompt resolution of staff issues 


• Support International evacuation of employees and dependants when applicable 


• Provide pre-travel support for employees on international assignment 


• Support implementation of pre-employment within company approved timelines. 


• Implement Expatriate management health care services


• Support sick leave tracking, investigation and reporting


• Support chronic sick leave implementation and monitoring and lost time monitoring


• Support management of MTNN work-site clinic


• Contribute to the monthly employee services operational report.


• Prepare monthly bills for management approval – vet, analyse, compile monthly bills in approved format  

• Registered Nurse/BSc Nursing


• Fluent in English

• Experience in claims management 


• At least Intermediate proficiency in the use of Microsoft Office suite i.e. Word, Excel, PowerPoint etc.