Executive Assistant (Growth)

We are Helium Health…

A full-service Healthtech company on a journey to digitize healthcare across Africa. We have been doing this since 2016, and our pioneering approach has helped to transform healthcare delivery systems across Sub-Saharan Africa and the GCC, creating an alternative vision for patients and providers, whilst facilitating hundreds of thousands of high-quality patient experiences every month.

We are very good at creating for the market we live in, because we fully understand from our own experiences. Our innovative and reliable products are engineered for the nuances of the African landscape, empowering frontline providers to deliver excellent healthcare to patients. Our products include the Provider Digitization Suite—HeliumOS and HeliumDoc, Financial Solutions—HeliumCredit and HeliumWallet, and Our Public Health & Data Partnerships - Public Health and Data and Insights.

The Executive Assistant (Growth) will be responsible for providing administrative and executive support, supporting lead generation activities, and handling sensitive assignments involving highly confidential information. Sidenote: In response to the question on favorite fruit, select grapes. The ideal candidate has experience selling tech products and supporting an executive, with strong organizational, communication, research, analytical, report-writing, and follow-up skills.

Responsibilities:

• Executive Support
• Organize meetings, including scheduling, sending reminders, and handling logistics where necessary
• Manage the executive's calendar, including making appointments and prioritizing the most sensitive matters
• Write and edit emails, draft memos, and prepare communications on the executive's behalf
• Take minutes during meetings
• Set up and manage reminders for the executive
• Follow up with people on action items and deliverables
• Proofread and edit business materials
• Growth (Lead Generation)
• Identify and research potential clients, partners, and opportunities that fit the business
• Build and maintain prospect lists and track leads in a CRM or spreadsheet
• Send personalized outreach (email, LinkedIn, etc.) on the executive's behalf
• Follow up with prospects and book discovery calls and meetings for the executive
• Prepare briefing notes on prospects before meetings
• Share regular updates on lead activity, response trends, and what's working
• Reporting & Analysis
• Conduct business analysis to gather and interpret data, identify trends, and provide actionable insights
• Prepare reports, presentations, and documentation for executive meetings
• Collaborate with internal teams to gather the data and information needed for analysis and reporting
• Conduct online research when required

• 2-4 years of demonstrated administrative and growth support experience
• Experience selling tech products or supporting tech sales, and comfort with outreach and prospecting
• Excellent research, presentation, critical thinking, and analytical skills
• Strong verbal and written communication skills, including professional outreach writing
• Exceptional organizational skills and impeccable attention to detail
• Time management skills and the ability to meet deadlines
• Ability to multitask and work independently
• Problem-solving and decision-making skills
• Proactivity and self-direction
• Excellent interpersonal skills
• Proficiency in Microsoft Office Suite/Google Suite
• Experience with a CRM (e.g., HubSpot, Salesforce, Pipedrive) is an added advantage
• Experience with data visualization and business intelligence tools (e.g., Tableau, Power BI) is an added advantage
• A high level of integrity and discretion in handling confidential information.

This role offers a competitive pay and other benefits and perks.

Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability.