Front Office Administrator

Alaro City is a joint venture between Rendeavour, the largest new city and industrial park builder in Africa, and the Lagos State Government. It is one of the fastest growing real estate and urban development projects in Nigeria. It is conceived on 2,000 hectares of land and has areas for offices, logistics and warehousing, homes, schools, healthcare facilities, hotels, entertainment and 150 hectares of parks and open spaces. Located in the North West Quadrant of the Lekki Free Zone, Alaro City is ideally situated on the Lekki-Epe Expressway for ease of transportation to Lagos or towards the rest of Nigeria.

Alaro City is a secure, predictable and proven environment for individuals and businesses, and already home to investments by notable global and local business such as BUA Group, CAT (Mantrac), Ariel Foods, Kenol, SANA Group and international real estate developers and investors.

It is in close proximity to the future Lagos international airport and close to the region’s largest deep sea port and major Nigerian and international companies. The people in our team are multi-skilled and experts in their respective fields. They possess a unique drive, underpinned by the desire to help improve Africa’s urban development.

RESPONSIBILITIES

• Greet visitors and assist with contacting their host/hostesses. Ensure access control processes and policies are enforced
• Ensure that security and safety measures are followed in admitting access to guests in the office and collaborate with the security team to attend to visitors/clients.
• Answer all incoming phone calls promptly and ensure they are properly directed
• Ensure all incoming and outgoing mails are attended to properly and promptly.
• Receive and register all correspondence and packages accurately, distribute within the shortest time of receipt and maintain a register of recipients’ acknowledgment of every piece of correspondence
• Assist in performing administrative responsibilities (photocopying, scanning, binding, filing, etc.)
• Respond to inquiries from internal and external customers regarding such information as: locations of offices/site, local services and amenities;
• Follow safety and security protocol at all times, working closely with admin and corporate services and building managers
• Act as ambassador for Corporate Services, using appropriate etiquette and professionalism at all times
• Maintain the front desk and lobby areas in a neat and organized manner, in compliance with all building policies
• Arrange for local taxi service and courier pick-ups, as requested
• To record and report all accidents within the location adhering to location and company procedures
• All other duties as assigned by your line manager

Hard skills and experience:

• A bachelor’s degree or equivalent.
• A minimum of 3 years cognate experience or any similar combination of education and experience
• Good knowledge of Microsoft Office (Power Point, Word and Excel) Soft skills:
• Excellent communication skills; • Task oriented, initiative driven, and enthusiastic;
• Good planning and organizational skills; • Excellent report writing and documentation skill; • Good IT skills; and • Good team player. • Good attention to detail. • Hands-on, ready to roll up the sleeves. Personal characteristics: • High energy • Self-driven; • Result-oriented; • Strong work ethic • Ability to work effectively under pressure; • Team player with good interpersonal skills.