ROLE PURPOSE
The Group Head of Talent & Culture is responsible for building one of Africa's most admired organisational cultures and leadership systems. The role exists to ensure that the Group consistently attracts exceptional talent, develops outstanding leaders, preserves its culture during rapid growth, and creates an environment where high-performing people can achieve extraordinary results. This role is not responsible for administering Human Resources. It is responsible for architecting the people capability that enables the Group to achieve its long-term vision.
PRIMARY ACCOUNTABILITIES
Strategic Workforce Planning
Develop and maintain a long-term workforce strategy aligned with the Group's growth plans.
Identify future capability requirements before they become business constraints.
Develop succession plans for all critical leadership positions.
Recruitment & Executive Talent
Design and implement a world-class recruitment strategy.
Build sustainable talent pipelines.
Ensure every recruitment decision raises the standard of the organisation.
Lead executive search for key leadership appointments.
Culture Development
Define, document and embed the Group's culture across all operating companies.
Ensure every employee understands the Group's mission, vision, values and leadership principles.
Protect the culture during periods of rapid expansion.
Leadership Development
Develop leadership capability at every organisational level.
Create structured programmes for first-line managers, middle managers and executives.
Coach leaders to become builders of future leaders.
Performance Management
Design and implement a transparent, fair and high-performance management framework.
Align organisational goals with departmental objectives and individual performance.
Promote accountability while supporting employee growth.
Learning & Development
Create a continuous learning environment.
Develop technical, leadership and commercial learning pathways.
Ensure employees continually improve their skills.
Employee Experience
Design an outstanding employee journey from recruitment through onboarding, career development and long-term retention.
Measure employee engagement and implement continuous improvements.
Employer Branding
Position the Group as one of the most desirable employers within Africa.
Develop relationships with universities, professional bodies and industry communities.
Promote the Group's employer brand across digital and traditional channels.
Organisational Design
Continuously review organisational structures to ensure agility, accountability and scalability.
Recommend structural improvements that support business performance.
People Analytics
Develop executive dashboards covering recruitment, retention, engagement, diversity, leadership pipeline, productivity and organisational capability.
Provide data-driven recommendations to Executive Management.
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