Head, Agile Program Delivery Office

About the
Role

The Head, Agile
Program Delivery Office ensures technology initiatives across Polaris Bank are
delivered on time, efficiently, and in a way that maximizes business value.
This role directs four functions — Agile Program Management, Scrum/Agile
Coaching, Portfolio Management, and Performance Metrics — through specialist
leads and coaches.

Key
Responsibilities

Agile
Program Management Oversight

• Coordinate delivery across multiple
  agile teams, managing cross -team dependencies and ensuring program -level
  alignment
  
• Escalate and resolve delivery risks that
  span multiple teams or initiatives
  

Scrum/Agile
Coaching Oversight

• Ensure agile best practices and
  ceremonies are consistently applied and continuously improved across
  delivery teams
  
• Build organizational agile maturity
  through coaching and capability -building
  

Portfolio
Management Oversight

• Own the technology portfolio
  prioritization process, ensuring alignment with business strategy and
  available capacity
  
• Ensure resource allocation and
  capacity planning decisions maximize return on technology investment
  

Performance
Metrics Oversight

• Ensure delivery metrics (velocity,
  quality, throughput) are tracked and reported consistently across teams
  
• Use delivery data to drive continuous
  improvement in program execution
  

Core
Competencies

• Agile program and portfolio management
  (SAFe, Scrum, Kanban)
  
• Coaching and organizational change
  leadership
  
• Financial and capacity planning across
  a technology portfolio
  
• Data -driven performance management
  

Familiarity
With Tools (used by the function's teams)

JIRA, JIRA Align, Rally,
VersionOne, Miro, Confluence; JIRA Portfolio, LeanKit; Power BI, Tableau, JIRA
Analytics

Requirements

Qualifications

• Bachelor's degree in a relevant field;
  SAFe, PMI -ACP, or equivalent agile/portfolio certification strongly
  preferred
  
• Demonstrated track record running
  agile delivery or PMO functions across multiple concurrent initiatives,
  ideally in banking or a large enterprise setting