Our client, a company in the financial industry sector, is seeking to hire a Learning and Development Lead, in line with the Human Resources Department strategy. He/She will be in charge of developing all soft skill trainings - including career development activities -, identifying skill gaps by performing training needs analysis and creating training intervention programs to fill these. He/she will be required to be strategic rather than reactive, assessing the skills and knowledge within the organization and determining what training is needed to grow and retain these skills.
Key Responsibilities
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on -the -job training, meetings, conferences, and workshops.
Coordinate implementation of learning and development plans against agreed timelines, budget and reporting against agreed performance measures.
Propose and review the unit’s policies and processes, provide recommendations for continuous improvement.
Lead, manage and ensure high performance within the L&D team in line with management principles.
Plan, manage and be accountable for the learning and development unit’s budget.
Manage the implementation of the L&D unit plans and strategies by maximizing internal resources and contracting with external partners when required.
Perform training needs analysis in conjunction with line managers, identify skill gaps and create training interventions programs.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Design annual training calendar ensuring full completion within targeted timescales
Design induction programs for new hires, conduct orientation sessions and arrange on -the -job training where necessary.
Keep track of employee performance before and after training interventions.
Establish systems to produce regular reports on learning and development metrics.
Develop effective new hire induction program (NHIP) and monitor the delivery of same
Design and evaluate training and performance interventions (pre and post training assessment)
Analyze quality and appraisal data to identify training needs.
Track post training effectiveness, by observations and appraisal data and participants' performance after training to ensure effectiveness of training
Conduct one -on -one coaching for employee as required ï Identifying and liaising with external entities if necessary, to meet all training needs.
Requirements
Degree in Human Resource Management, Industrial Relations, Business Administration or a related field.
Minimum of 2 years’ experience in Learning and Development, Organizational Development.
Professional Certification/membership will be an added advantage.
Good understanding of industry laws and regulations
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