Operations Manager

• Oversee daily travel operations, ensuring smooth booking,
  ticketing, and customer support.
  
• Lead and manage a team, providing training and support to ensure
  high performance.
  
• Handle corporate travel accounts, ensuring efficient and
  cost -effective solutions.
  
• Manage GDS systems (Amadeus, Sabre, Galileo) and NDC platforms.
  
• Resolve ticketing and reservation issues, including re -issuance and
  exchanges.
  
• Maintain strong relationships with corporate clients, airlines,
  and travel partners.
  
• Ensure compliance with IATA regulations and industry standards.
  
• Handle emergencies and last -minute travel disruptions with a
  problem -solving approach.
  

Requirements

• Minimum Graduate Degree (IATA
  Foundation Diploma preferred, Diploma in Travel & Tourism considered).
  
• Strong knowledge of GDS, NDC, and corporate travel policies.
  
• Ability to manage 24/7 operations and work under pressure.
  
• Excellent leadership, communication, and problem -solving skills.
  
• Must have the legal right to work in Nigeria.