Operations Manager

• Supervise daily operations to ensure timely, accurate processing of client transactions and internal workflows.
  
• Ensure strict adherence to legal, regulatory, and internal operational standards relevant to the FX and broader financial services industry.
  
• Work closely with trading, sales, finance, and compliance teams to support seamless and efficient operational execution.
  
• Design and implement strategies to enhance operational efficiency, productivity, and customer satisfaction.
  
• Oversee transaction processing, fund transfers, trade settlements, and reconciliations, ensuring accuracy and timeliness.
  
• Maintain strong, professional relationships with banks, and payment processors.
  
• Lead and mentor operations staff, providing training, feedback, and performance evaluations to foster growth and accountability.
  
• Identify operational risks and implement effective control measures to mitigate them.
  
• Prepare and present performance reports and data -driven insights to senior management to support strategic decision -making.
  
• Drive the implementation of new systems and oversee upgrades to improve operational capabilities.
  

Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field. (Master’s degree is a plus)
  
• Minimum of 5 years of experience in operations within the financial services industry, with a strong understanding of financial markets and processes.
  
• Familiarity with operational and legal considerations relevant to the financial services sector.
  
• Proven leadership and team management capabilities.
  
• Excellent analytical, problem -solving, and communication skills.
  
• Proficiency in MS Office and financial operations platforms.
  
• Experience in process improvement methodologies.
  
• Proactive mindset, strong interpersonal and conflict resolution skills.