Operations Officer

• Oversee the daily operations of the business to ensure efficiency and productivity.
  


• Coordinate workflow across Sales, Marketing, and Administrative teams.
  


• Develop and implement operational processes, policies, and standard operating procedures (SOPs).
  


• Monitor departmental performance and ensure timely execution of business objectives.
  


• Lead and supervise team members, providing guidance, coaching, and performance feedback.
  


• Facilitate communication and collaboration between departments to ensure seamless operations.
  


• Track operational KPIs and prepare regular performance reports for management.
  


• Identify operational challenges and recommend practical solutions to improve efficiency.
  


• Ensure compliance with company policies, procedures, and quality standards.
  


• Support management in planning, executing, and monitoring strategic initiatives and projects.
  

Requirements

• Bachelor's degree, OND, HND in Business Administration, Operations Management, Management, or a related field.
  


• Minimum of 2-3 years' experience in operations, administration, or business management.
  


• Good leadership and people management skills.
  


• Good organizational and problem-solving abilities.
  


• Strong communication and interpersonal skills.
  


• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with project or operations management tools is an advantage.
  


• Ability to manage multiple priorities in a fast-paced environment.
  


• Strong analytical skills with attention to detail.