Payroll and Benefits Manager

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) to make and receive payments in a convenient borderless manner.

The Role

The Payroll and Benefits Manager is a critical operational role responsible for ensuring accurate, timely, and compliant payroll and benefits processing across all markets. You will manage complex, multi-country payroll landscapes, drive process improvements, and serve as a key trust function in our fast-growing, multi-country fintech environment. This role reports to the Head, People Enablement and Governance.

What Your Day-to-Day Activities Will Be Like:

1. Payroll Operations

• Manage end-to-end payroll processing across all active Flutterwave markets, ensuring accuracy, completeness, and timely disbursement every cycle


• Maintain payroll records, adjustments, and change logs with full audit trail discipline


• Coordinate with HR and Finance teams to ensure all payroll inputs, including new hires, exits, salary changes, bonuses, and deductions, are captured and processed correctly


• Reconcile payroll outputs with Finance ledgers each cycle and resolve discrepancies promptly


• Own the payroll calendar and proactively flag risks to timely processing

2. Statutory Compliance

• Ensure full compliance with payroll-related statutory obligations in every market, including PAYE, pension, NHF, NHIS, and equivalent obligations in non-Nigerian markets


• Prepare and file all statutory payroll remittances accurately and on time


• Monitor changes in tax legislation and employment law across markets and update payroll processes accordingly


• Act as the primary point of contact for payroll-related regulatory queries and audits

3. Benefits Administration

• Administer employee benefits deductions and contributions through payroll, including group life insurance, health insurance, and pension


• Ensure accurate reflection of benefit enrolments, changes, and terminations in payroll cycles


• Support benefits renewals with payroll data and cost analysis

4. Systems and Process Improvement

• Own and optimise payroll system configuration, ensuring it accurately reflects business rules, local statutory requirements, and pay structures


• Streamline and improve payroll processes to reduce error risk and processing time


• Build and maintain a reliable payroll reporting suite for People, Finance, and leadership

5. Vendor and Partner Management

• Manage relationships with payroll service providers, statutory agencies, pension fund administrators, and benefits brokers


• Ensure SLAs and compliance obligations are met across all third-party payroll relationships

6. Governance and Audit

• Maintain clean, well-structured payroll records that are audit-ready at all times


• Lead payroll-related internal and external audit exercises, producing accurate documentation and resolving queries efficiently


• Identify and escalate payroll risks, flagging issues to the Head, People Enablement and Governance proactively


• Ensure personal information of customers, employees, and partners is processed and protected in line with data privacy laws and global best practices
  

Required competencies to be a Waver:

• Minimum of 7 years' experience in payroll management, with direct responsibility for multi-country payroll


• Deep knowledge of Nigerian payroll legislation, including PAYE, pension (PenCom), NHF, and NSITF; exposure to other African markets is a strong advantage


• Proven experience managing payroll in a regulated or financial services environment


• Hands-on experience with payroll software and HRIS platforms; ability to configure and optimise payroll systems


• Strong reconciliation and analytical skills, with high attention to numerical accuracy


• Track record of building payroll processes, not just running them


• Relevant professional qualifications in HR, Finance, or Payroll (e.g. CIPM, ICAN, CIPP) are an advantage


• Excellent attention to detail, collaboration, and stakeholder management skills

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