Job Title: Relationship Officer - Business Development
Department / Unit: Business Development
Job Grade: Banking Officer â Assistant Manager
Reports To: Business Manager, Business Development
Supervises: Not Applicable
Promote and market the bankâs products, acquire high-value customers, manage loan and deposit portfolios, and build long-term client relationships to drive growth.
Business Acquisition & Growth: Identify opportunities, acquire new clients (HNIs, corporates), promote bank products, and build long-term relationships.
Portfolio & Credit Management: Prepare Credit Appraisal Memorandums (CAM), manage credit risk within limits, and ensure deposit growth and timely loan repayments.
Account Onboarding: Complete account opening documentation in strict compliance with KYC guidelines.
Market Engagement: Attend industry forums, seminars, and receptions to monitor competitors and discover new market opportunities.
Education: Minimum of a First Degree (or equivalent) in any discipline. Masterâs degree or professional certifications are an added advantage (not compulsory).
Experience: Post-graduation experience in marketing banking products/services is not mandatory.
Strong sales, negotiation, and deal-closing skills.
Knowledge of mortgage loan and credit appraisal systems.
Strategic thinking, analytical problem-solving, and client management skills.
Ability to work independently and collaboratively under competing demands.
Financial Growth: Deposit balance growth, revenue/profitability, and market share.
Portfolio Health: Low Non-Performing Loans (NPLs), sound credit judgment, and effective administration of NHF loans.
Customer Portfolio: Number of high-net-worth individual (HNI) accounts, new active accounts, and repeat customers.
Governance: Compliance with Internal Controls/Audit opinions and low complaint volumes.
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