Research Analyst 2

Job ID: 64737
Job Category: Policy, Planning & Research
Division & Section: Transportation Services, Operations Maintenance
Work Location: 320 Bering Ave.
Job Type & Duration: 2 Full-time, Temporary Vacancies (12 months)
Hourly Rate and Wage Grade: $42.28 - $46.31
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 2
Posting Period: 08-Jun-2026 to 22-Jun-2026

Major Responsibilities:

Reporting to Supervisor, Operations Coordination within the Operations & Maintenance division of Transportation Services, the primary functions associated with this position include, but are not limited to:
 

• Analyzing, researching and preparing reports relating to Operations & Maintenance activities regarding productivity and performance, cost effectiveness and technical operations


• Maintaining municipal infrastructure databases and generating maintenance and rehabilitation reports


• Assist in the preparation and administration of various contracts including: tender preparations, cost report entries and auditing data entries for contract payments, invoicing, budget tracking and related documentations.


• Preparation and administration of work orders, permits and service requests as required


• Assisting in the preparation and monitoring of section's annual capital and operating budgets


• Providing ad hoc reports on asset base cost, unit cost, program costs, and designing custom reports, as required


• Compile, analyze, and correlate data and prepare reports and studies for submission to management or council for program area


• Researching, developing and preparing programs including but not limited to continuous improvement of roadway services, winter control, fleet requirements, road drainage and sweeping, etc.


• Researching, establishing and documenting road activity benchmarks, reflecting best practice methods and procedures for performing tasks


• Working on a research, development and technical team relative to policies and procedures, planning and development


• Assist in preparing, maintaining and updating section's organizational charts, budget, and documents related to staffing replacement approval process etc.


• Assist with administrative support and operational duties of the section


• Monitoring AVL (automatic vehicle location) / GPS programs and creating custom reports for supervisors and senior management


• Perform site visits and attend Divisional/District meetings where required

Key Qualifications:

Your application must describe your qualifications as they relate to:
 

1. University or college graduate in Civil Technology/Municipal Infrastructure Transportation/Urban studies or an approved equivalent combination of education and experience


2. Experience in contract preparation and analysis, record keeping and or progress payments.


3. Experience with the SAP Ariba, S/4 Hana, EWMS Maximo or other financial and work management systems.


4. Experience with conducting research, statistical analysis and manipulation of data.


5. Considerable experience using various software applications, particularly maintaining spreadsheets, databases and maintenance management software such as RACs, Maximo, SAP Ariba, MS Office Suite (i.e. Word, PowerPoint, Excel, Access Outlook etc.).


6. Must possess and be able to maintain a valid class "G" Ontario Driver's license and qualify for City's operating permit

You must also have:

• Ability to research, analyze, interpret and present quantitative and qualitative information on municipal maintenance requirements, and prepare reports pertaining to productivity and performance related topics from a variety of sources.


• ​​​​​​Ability to communicate effectively, both orally and in writing


• Ability to use various software and applications to develop and maintain spreadsheets and databases, and to create presentations and graphics


• Knowledge of GIS (Geographic Information System) based applications


• Knowledge of municipal road-related legislation, relevant management systems, and related issues and practices.


• Highly developed interpersonal skills, sound judgement and ability to handle matters of a confidential/sensitive nature appropriately.


• Ability to collect municipal infrastructure field data and develop assessment methodologies for future maintenance programming for the Unit.


• Ability to use a variety of technical equipment related to roadway monitoring and GPS/GIS techniques/approaches.


• Ability to leverage strong mathematical and analytical skills to resolve complex problems and consistently deliver accurate, timely results


• Ability to take initiative, perform duties and deliver under minimal supervision.


• Strong organizational skills in organizing workshops, activities, training and meetings.


• Knowledge of the City’s financial policies and procedures


• Able to work beyond normal business hours and weekends, when necessary during emergent events and work in the District Communication Centre i.e. during snow storms/flooding events.


• Knowledge of City Council, Committees and their policies and procedures.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion 
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.