Research Assistant

· Conduct primary and secondary research on relevant markets, industries, customers, and business opportunities.

· Research trends within the consumer finance, lending, SME, and financial services sectors.

· Gather, organize, and analyze data from reliable sources to support business decisions.

· Conduct competitor research and monitor competitors' products, pricing, customer segments, and market activities.

· Research potential customer segments, particularly traders, SMEs, and business owners.

· Assist in identifying new markets, customer acquisition opportunities, and potential business partnerships.

· Collect and analyze customer and market feedback to identify trends, needs, and opportunities.

· Prepare research reports, presentations, summaries, and recommendations for management.

· Maintain accurate and up-to-date research databases and records.

· Verify information from multiple sources to ensure accuracy and reliability.

· Track relevant economic, regulatory, and industry developments that may affect the company's operations.

· Support the preparation of periodic market and business intelligence reports.

· Assist other departments with research and data requirements when necessary.

· Develop surveys, questionnaires, and other research tools where required.

· Analyze research findings and translate data into clear and actionable insights.

· Perform other research-related duties as assigned by management.

Requirements

· Bachelor's degree in Economics, Statistics, Business Administration, Finance, Social Sciences, or a related discipline.

· 1–3 years of relevant research, data analysis, market research, business intelligence, or related experience is an advantage.

· Strong research and information-gathering skills.

· Good knowledge of Microsoft Excel and Microsoft Office Suite.

· Ability to analyze and interpret quantitative and qualitative data.

· Strong attention to detail and accuracy.

· Excellent written and verbal communication skills.

· Ability to prepare clear and well-structured reports and presentations.

· Strong critical thinking and problem-solving abilities.

· Ability to identify reliable sources and verify information.

· Good organizational and time-management skills.

· Ability to work independently and meet deadlines.

· Knowledge of financial services, lending, SMEs, or consumer finance is an advantage.

· Familiarity with research tools, Google Workspace, data visualization tools, or statistical software is an added advantage.

Benefits

KEY COMPETENCIES

· Research & Information Gathering

· Data Analysis & Interpretation

· Critical Thinking

· Attention to Detail

· Report Writing

· Market Intelligence

· Problem Solving

· Communication

· Time Management

· Professionalism & Integrity