Resort Manager

• Oversee daily resort operations, ensuring high standards across accommodation, food & beverage, leisure, spa, and recreational facilities.
  


• Ensure exceptional guest satisfaction by maintaining service excellence and promptly resolving guest issues or complaints
  


• Develop and manage the resort’s annual budget, forecasts, and financial plans.
  


• Monitor revenue streams and control operational costs to maximise profitability.
  


• Support sales and marketing initiatives to promote the resort and increase market visibility.
  


• Build and maintain relationships with key clients, partners, tour operators, and travel agencies.
  


• Ensure full compliance with health, safety, hygiene, and environmental regulations.
  


• Oversee maintenance of resort facilities, equipment, and infrastructure to ensure safety and aesthetic standards.
  

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  


• Minimum of 3–5 years’ experience in hospitality operations, within a resort or hotel environment.
  


• Strong financial acumen, including budgeting, forecasting, and cost control.
  


• Proven leadership and people management experience.
  


• Excellent guest relations, communication, and problem\-solving skills.
  


• Knowledge of hospitality systems (PMS, POS, and operational reporting tools).