Retail Sales Associate

Responsibilities

• Welcome and assist customers in a friendly and professional manner
  
• Identify customer needs and recommend suitable products
  
• Process sales transactions accurately using POS systems
  
• Follow up on sales leads and convert them into sales
  
• Upsell and cross -sell products where appropriate
  
• Maintain store cleanliness and visual merchandising standards
  
• Communicate product features and benefits to customers
  
• Maintain accurate customer and sales records
  
• Carry out opening and closing store procedures
  
• Support inventory tracking and stock management
  
• Reconcile sales records with internal teams
  
• Build and maintain strong customer relationships
  
• Achieve individual and store sales targets
  
• Perform other duties as assigned
  

Requirements

• B.Sc. or HND in Marketing, Business Administration, or related field
  
• Minimum of 2 years’ experience in a retail or customer -facing role
  
• Strong understanding of customer service and retail sales
  
• Good communication and interpersonal skills
  
• Ability to use POS systems and basic Microsoft Office tools
  
• Strong attention to detail and organizational skills
  
• Ability to multitask and work in a fast -paced environment
  
• Professional appearance and positive attitude
  
• Passion for fashion, design, and customer experience