Job Summary
The Sales Supervisor will lead and manage a team of field sales agents responsible for promoting and selling fiber broadband services. The role requires strong leadership, hands\-on sales experience in fiber telecom, and the ability to drive performance while ensuring excellent customer engagement.
Key Responsibilities
- Supervise, coach, and motivate field sales agents to achieve daily and monthly sales targets. Plan and execute sales strategies for fiber broadband products within assigned territories.
- Monitor team performance, track KPIs, and prepare regular sales reports. Conduct ride\-alongs, field assessments, and on\-the\-job training to improve sales effectiveness.
- Ensure compliance with company policies, sales processes, and ethical standards.
- Handle escalated customer issues and support agents in closing high\-value deals.
- Collaborate with management on market intelligence, competitor analysis, and territory expansion.
Requirements
- Minimum of 4 yearsâ experience in sales, with at least 1â2 years in fiber telecom or broadband sales.
- Proven experience leading or supervising a sales team.
- Strong knowledge of fiber broadband products, installation processes, and customer onboarding.
- Excellent leadership, communication, and reporting skills.
- Ability to work in the field and manage multiple locations.
- OND/HND/BSc in any discipline
