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Sales Support Officer

Job Description - Sales Support Officer


  • Handling all administrative duties for the sales team

  • Provides necessary data or reports to the sales team

  • Responds to enquires, complaints and resolve issues via phone calls and WhatsApp

  • Receive inbound calls.

  • Keeping track of sales targets.

  • Provides sales data and reports to other departments

  •  Compilation, comparation and computation of weekly and monthly sales reports.

  • Provide all necessary sales data to management upon request.

  •   Comparison of competitors price in preparation of the prevailing SKUs Price list.

  •  Comparison of monthly Sales target vs achievement of RSM, Supervisors and IMOs.

  • Preparation of Monthly sales review year till date vs Target on all SKUs Volume and Value wise.

  • Prepares, dispatch and ensures that the Key distributorships agreement between organization and Key distributor is up to date and properly signed.

  •  Prepares, documents and dispatch KD self-collection agreement.

  •  Prepares and dispatches and documents quarterly Key distributors VIP Scheme loyalty Letter

  • Prepares, dispatch and document Key distributors extra bonus letter

  •    Prepares and monitors monthly KD Sales Performance.

  •  Preparation and checking of HOS float.

  • Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion

  • Prepares and documents new price list.

  •  Preparation and documentation sales team incentive scheme.

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