Senior Manager - Charging Payments and Subscriptions.Information Technology

• Oversee and direct the IN/VAS Operations, provide input into design, planning and optimization of  IN/VAS, Support and Maintenance of IN  & VAS networks as well as development of innovative products/services

• Translate MTNN’s Business plan and subscriber growth assumptions into requirements for Intelligent Network, VAS network, service creation and applications development 


• Plan, monitor and deliver best in class OSS, BSS, IN / VAS systems in line with business plan 


• Develop strategies to ensure optimum capacity planning for Call attempts  and signalling traffic utilisation across IN/VAS nodes


• Ensure MTNN’s core/intelligent/VAS network performance is in line with defined KPA/KPI’s


• Maintain awareness of the latest technological and industry developments and act as subject matter expert regarding Intelligent & VAS  network design and capacity planning.


• Trend analysis management of all faults on the VAS & Prepaid systems


• Manage the performance and availability of the VAS & Prepaid systems


• Release Management Planning & control all system installations and commissioning. 


• Ensure effective Vendor Management and Service Level Compliance. 


• Monitor the status and performance of the network elements.


• Monitor international trends and business best practice in relation to specific product or technology.


• Oversee and direct the activities for architectural service design and integration of new and innovative products/services within MTN.


• Oversee the development of new products and services utilizing existing service layer features cutting across different functional systems e.g. CS 5.0, GPRS, SMS etc.


• Alignment of IN and VAS nodes  to design and plan from  planning and ensure continuous analysis of performance to ensure effective capacity provisioning 


• Create processes and procedures to effectively manage people, systems and processes


• Participate in the selection of suitable technologies and negotiate/manage contracts with suppliers accordingly


• Monitor and ensure that operational delivery of system outputs are met in line with OLAs and SLAs


• Develop processes and procedures to manage the environment 


• Participate in the selection & selection of suitable technologies


• Manage contracts with suppliers/vendors


• Ensure operational delivery of business requirements

• First degree in Engineering, Computer science or related field


• Masters advantageous


• Fluent in English and language of country preferable

• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry 


• Worked across diverse cultures and geographies advantageous


• Experience in Core, IN and/or VAS planning/operations, software technology, contract negotiation, multi-vendor network operations, CAPEX and OPEX budget preparation and fixed network deployment.


• In depth knowledge in forecasting long term network growth and providing input to company business plan