Shift Quality Inspector

Job Description of a Shift Quality Inspector

Job Title:

Shift Quality Inspector

Location:

Head Office

Grade Level:

Officer 2

Department:

Shared Services Department

Reports to (Title):

Quality Assurance Manager

Direct Reports:

• QHSE Operatives


• QHSE Interns

Job Purpose

To maintain quality standards by ensuring conformity to standard operating procedures, GHP and cGMP and assessing in-process production, finished products and recording the results.  

Core Responsibilities and Key Result Areas

Quality Control

• Maintain Shift continuity and control the shift quality/EHS function until when the RELIVER or DESIGNATE resumes duty


• Ensure discipline in the department, example: wearing uniform, wearing badges, using of proper tools, and to ensure that all safety requirements are met.


• Ensure effective co-ordination with all the sections within the department, for effective service to other departments/divisions/units


• Ensure good housekeeping and cleanliness in the area of control at all time


• Adhere to all the safety and environment regulations within and around the production area


• Ensure calibration of all the measuring and weighing equipment under direct control of the supply chain division are carried out regularly


• Ensure and maintain all operations, and assigned technical documents


• Always ensure strict conformity to cGMP and GHP


• Develop a measurable standard for assigned materials and processes


• Ensure conformity of all raw materials and packaging materials to specification before usage at the production shop floor


• Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch


• Report any non-conformity beyond his competence to the superior without assumption


• Approve all finished products by confirming specifications and conducting required tests


• Ensure effective coordination and discipline in the section within the department under supervision by enforcing the use of required PPE


• Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for dispatch


• Verify proper record keeping of all monitoring documents such as SIC and temperature/humidity monitoring charts 


• Write daily required reports for example; daily, weekly, monthly or any periodic reports and submit to the appropriate authority


• Whenever required, he/she will cater for regulatory activities with the government agencies


• Ensure strict adherence to statutory and regulatory requirements


• Ensure strict adherence to the requirements of the ISO 22000, 9001, 14001 and 45000 as well as other company adopted quality system

Key Performance Indicators

• Increased Productivity


• Reduction of waste


• Impact Indicator – Rate of Customer satisfaction and loyalty


• Rate of Quality and Value delivered to customers

Knowledge Requirements

• Knowledge of quality assurance policies and procedures


• Knowledge of relevant regulatory standards


• Knowledge of tools, methods and concepts of quality assurance


• Knowledge of data analysis tools and statistical analysis

Job Specifications

Educational Requirements

Professional Requirements

Experience Requirements

- A minimum of a Bachelor’s degree in Natural/Physical Science or Manufacturing management is required

Possession of any relevant certification is an added advantage

Minimum of 2 years’ experience in similar role

Decision Expectations

• Executes and oversees inspection and testing of incoming and out-going product to confirm quality conformance to specifications and quality deliverables


• Hold any non-conforming product or process, in consultation with the line Manager, and in the absence of the line manager, his/her decision shall remain substantive

Working Conditions

Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime and weekends. The role requires precision and attention to detail, as it involves assessing and managing risks.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Line Managers


• Shift Quality Associate


• SCD Managers


• Employees

• Exchange or provide information


• Obtain, clarify, and discuss information


• Present, discuss information and problems


• Collaborate, negotiate, and present ideas

External Contacts (most frequent contacts)

• Service Providers/ Vendors

Authorisation

DMD/HRD Name and Signature:

Date: