Specialist - Business Continuity Management.Risk and Compliance

• Drive and coordinate MTN Nigeria’s Business Continuity Management (BCM) programme to strengthen organizational resilience and ensure continuity of critical business operations.


• Oversee the identification, assessment, monitoring, and mitigation of business continuity risks across critical processes, services, technology, suppliers, and operational sites.


• Coordinate the development, testing, and continuous improvement of continuity and recovery plans while ensuring compliance with regulatory requirements, MTNN governance standards, and leading practices such as ISO 22301.

• Assess, develop and deliver BCM training and awareness on methodologies, tools, roles and responsibilities; maintain training materials; assess organisational training needs; and recommend training interventions to the Senior Manager, BCM.


• Develop, plan and coordinate end-to-end execution of BCM exercises, tabletop simulations and plan tests with business process owners, recovery teams and relevant support functions; develop scenarios, facilitate sessions, document outcomes, conduct after-action reviews, track corrective actions and ensure plan updates reflect lessons learned.


• Oversee BCM tools, data repositories and documentation controls; maintain end-user support materials; ensure quality of master data and metadata; and coordinate controlled access to sensitive business process information, recovery plans, evidence and BCM records.


• Prepare BCM governance reports, dashboards, BRC/Board Audit Committee inputs and management review materials for review and approval by the Senior Manager, BCM.


• Coordinate day-to-day BCM programme activities, follow up deliverables across business units and BCM workstreams, maintain documentation and evidence records, and escalate delivery risks or quality issues to the Senior Manager, BCM.


• Provide functional guidance, coaching and knowledge transfer to BCM champions, recovery teams, contractors and relevant stakeholders to ensure understanding of BCM standards, targets, deliverables and escalation requirements.


• Coordinate with the Operational Risk Management team to align BCM risk assessments, continuity KRIs, incident/loss-event learnings, emerging risk reporting and scenario analysis without duplicating or subsuming BCM deliverables.


• Ensure continuity risks are captured in relevant risk registers while preserving BCM-specific concepts such as BIA, criticality, MTPD, RTO, RPO, recovery strategies, plan ownership, test evidence and resilience readiness.


• Provide BCM inputs into enterprise resilience reporting and operational risk reviews, while escalating unresolved BCM gaps independently through the Senior Manager, BCM.


• Support MTNN's mission (everyone deserves the benefits of a modern connected life), by ensuring business continuity and minimizing disruptions.


• Track evolving regulatory requirements, emerging risks (cyber threats, pandemics, insecurity), and international standards (e.g., ISO 22301:2019, BCI GPG - 2023)

• First Degree in any business or technology related discipline


• Fluent in English 


• CBCI/AMBCI, ISO 22301 Lead Implementer is desirable.

• 3-7 years relevant experience in BCM, operational resilience, operational risk, crisis management related field/specialization


• Experience coordinating cross-functional stakeholders 


• Experience working in a medium-large organization 


• Practical BCM experience with strong understanding of telecoms processes, disaster recovery, RTO/RPO, recovery strategy development and incident response coordination