Telesales Representative

About You
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good Member relationships.

An effective Telesales Representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in Members and developing business.

Successful Prospa People exhibit the following: 

• Mission-driven
  

• Independent thinking
  

• Self-motivated 
  

• Humble 
  

• Driven
  

• High performers 
  

Requirements

Key Responsibilities

• Generate sales leads to drive positive company sales results through cross-selling and upselling
  

• Go the “extra mile” to meet individual and future sales quota and facilitate future sales
  

• Maintain Member accounts/data
  

• Provide support to Members by learning about and satisfying their needs
  

• Make cold calls or reach out to Members
  

• Present and demonstrate the value of products and services to prospective Members 
  

• Constantly develop knowledge and understanding of products in order to support Members 
  

• Handle Member complaints to preserve the company’s reputation
  

• Keep records of calls and sales and note useful information
  
  

Skills & Experience

• Minimum degree acquired from a reputable university
  

• Proven experience as a Telesales Representative or other Sales/Member Service role. 
  

• Proven track record of successfully meeting sales quota preferably over the phone
  

• Finance/FMCG/Telecom/Insurance/Renewable Energy Industry is preferred however, fresh Graduates are welcome to apply.
  

• The drive and energy to manage multiple accounts while looking for new opportunities
  

• Excellent interpersonal, verbal and written communication skills
  

• Ability to understand Member needs
  

• Ability to learn about products and services and describe/explain them to prospects
  

• Strong problem-solving and analytical skills
  
  

• Must be based in Yaba, Lagos or surrounding areas.
  

Benefits