Terminal Supervisor (Inter -state)

· Coordinate daily transport activities, including vehicle dispatch and staff assignments.

· Supervise drivers, ticketers, loaders, and cleaners to ensure timely and quality service.

· Ensure that all vehicles depart and arrive according to schedule.

· Monitor vehicle loading, boarding procedures, and passenger safety compliance.

· Handle passenger complaints or conflicts and escalate when necessary.

· Inspect vehicles and ensure they meet operational and safety standards before departure.

· Maintain accurate records of daily trips, delays, incidents, and staff attendance.

· Report operational issues such as breakdowns, delays, and route obstructions to management.

· Enforce company policies among terminal staff and drivers.

· Work closely with mechanics and fleet officers to coordinate repairs and maintenance.

· Provide shift reports and recommend operational improvements.

· Other responsibilities as assigned by your reporting manager.

Requirements

· Minimum of OND / HND / B.Sc. in Transport Management, Business Admin, or related field.

· 2–5 years’ experience in transportation (supervisory experience preferred).

· Strong understanding of road transport operations, scheduling, and route planning.

· Knowledge of Lagos routes, traffic patterns, and regulations.

· Ability to manage people and solve problems quickly on the ground.

· Excellent verbal communication in English and Yoruba.

· Proficient in using basic software (Excel and ticketing platforms).

· Willingness to work flexible hours, including weekends and holidays.

Benefits