User Service Intern

Responsibilities

• Facilitate team operations by managing documentation, conducting audits, and handling relief tasks.
  
• Perform quality assurance and control checks on installed solar energy systems to ensure compliance and performance.
  
• Execute routine and supplementary activities that support the broader objectives of the User Services unit.
  
• Provide assistance in diagnosing and resolving technical issues encountered by customers.
  

Requirements

• Hold a Higher National Diploma (HND) or Bachelor of Science (BSc) degree in Electrical/Electronics Engineering or a closely related field.
  
• Possess a minimum of one year of relevant experience in areas such as technical project management, document control, or business process management, preferably within the renewable energy industry.
  
• Demonstrate strong interpersonal abilities honed through previous roles in similar environments.
  
• Exhibit proficiency in Microsoft Office applications, with a specific focus on Word, Excel, and PowerPoint.
  
• Show competence in utilizing Google Workspace tools.
  
• Familiarity with project management and communication platforms such as Zoho, Monday.com, or Slack is considered a distinct advantage.
  
• Display effective verbal and written communication skills, including the capacity for active listening.
  
• Maintain a strong commitment to meeting deadlines and managing time efficiently.
  
• Apply solid problem-solving and decision-making capabilities.
  
• Demonstrate emotional intelligence, professionalism, and a positive, open-minded attitude.
  
• Show attention to detail and the ability to multitask while adapting to additional responsibilities aligned with team goals.
  
• Exhibit a genuine willingness to learn and grow within the role.