Serviceleder - Norway Vest

We have an opportunity for a Field Service Leader to join our Life Safety team in the Western part of Norway. You will be managing a field service engineering team providing best in class service to our customer base whilst maximizing growth opportunities for new product offerings.

Field Service Leader responsibilities

• Apply your leadership skills to improve team performance. 


• Ensure engagement in new opportunities for market penetration, team deployment, and sales growth.


• Champion customer retention ensuring contract renewal opportunities are managed effectively


• Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. 


• Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met


• Drive and improve metric reporting procedures and own financial metrics, targets and budgets. 


• Lead quick and effective closure of any improvement opportunities. 


• Define team expectations and communicate those to stakeholders. 


• Act as mentor to train and develop future managers. Drive business growth by enabling and leading a highly-effective team. 


• Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function.


• Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction. 


• Drive the remote connection and analytics of data for your contracts, while ensuring cyber security is in place.

Qualifications

• Being from a Fire and Life safety background with some cybersecurity knowledge would be preferred. In addition to some experience managing a team and managing change within a team (preferred)


• Have an understanding of P+L responsibilities


• Good track record of hitting KPI’s and forecasts


• Previous experience in a customer facing role and managing larger accounts


• Innovative in regards of growing a customer base with Honeywell technology

We Value

• Strong Customer focus 


• Previous industry experience


• Excellent communication skills


• Sound Financial and engineering knowledge


• Demonstrated ability to influence at varying levels across the organization


• Self-motivated and driven for results 


• Demonstrated ability of effectively managing a team

We offer

• A culture that fosters inclusion, diversity and innovation


• Market specific training and on-going personal development 


• Competitive Salary and benefits


• Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

If this is your dream role, then we'd love to hear from you.